RENTAL AGREEMENT | CONTRACT
This agreement applies to all rentals, balloon services, décor installations, deliveries, pickups and related services provided by PartyAfterParty.
By signing your agreement, paying your invoice or accepting possession of our rental items, you confirm that you have reviewed and agreed to the following terms.
1. Payments and Booking Confirmation
1.1 Securing Your Booking
Your event date, rentals and services are not reserved until the required payment has been received and your agreement has been signed.
Rental items and event dates remain available to other clients until your booking is officially confirmed.
1.2 Payment Requirements
For bookings of $300 or more, a 50% non-refundable retainer is required to secure your event date, rentals and services. The remaining balance is due 14 days before your event.
Bookings under $300 require full payment to secure the reservation.
Bookings made within 14 days of the event also require full payment.
1.3 Non-Refundable Payments
All retainers and payments made toward a confirmed booking are non-refundable. PartyAfterParty reserves your date, inventory, preparation time and staffing based on your confirmed order.
Payments may be eligible to be transferred to a new event date under the rescheduling terms in Section 4.
1.4 Payment Methods
E-transfer is our preferred payment method.
Credit-card payments are available and are subject to a 3% processing fee. Approved corporate and institutional clients may be eligible for EFT or alternate payment arrangements.
1.5 Outstanding Balances
If the final balance is not received by the due date, PartyAfterParty may suspend preparation, withhold delivery or cancel the booking.
The client remains responsible for any amounts owed under the cancellation terms of this agreement.
2. Quotes, Availability and Order Changes
2.1 Quote Expiration
Unless otherwise stated, quotes are valid for 48 hours.
Receiving a quote does not reserve your date or rental items. Pricing and availability may change if payment is not received before the quote expires.
2.2 Adding Items More Than 14 Days Before the Event
Additional rentals or services may be added based on availability.
Additions made more than 14 days before the event may be secured with a 50% retainer or full payment. If the added amount is under $300, full payment is required.
2.3 Adding Items Within 14 Days of the Event
Any rentals or services added within 14 days of the event require immediate payment in full.
If payment is not received, PartyAfterParty will complete the event using only the items and services already confirmed and paid for.
2.4 Removing Items or Reducing Services
Removing rentals or services after booking does not automatically reduce the amount owed.
Retainers and payments already made are non-refundable. If removing an item affects delivery, labour, staffing or package pricing, PartyAfterParty will determine whether the remaining balance can be adjusted.
2.5 Changes Affecting Labour or Transportation
Changes to the event location, access times, setup requirements, rentals or design may result in additional delivery, labour, staffing or transportation charges.
3. Final Payment
The remaining balance is due 14 days before the event unless otherwise stated in writing.
If the event is booked within 14 days of the event date, the full amount is due at booking.
Cancellations made within 14 days of the event do not remove the client’s responsibility to pay the remaining balance.
4. Rescheduling and Cancellations
4.1 Rescheduling More Than 30 Days Before the Event
Clients may request to reschedule without a rescheduling fee by contacting PartyAfterParty at least 30 days before the original event date.
Payments may be transferred to one new event date within 12 months of the original date, subject to availability.
4.2 Rescheduling Within 30 Days
A $150 rescheduling fee applies to requests made within 30 days of the event.
The fee must be paid when the request is made and before the final-payment deadline. If the fee is not paid, PartyAfterParty may require a new retainer or full payment to reserve another date.
4.3 New Date Availability
All rescheduled dates are subject to availability. We cannot guarantee that your preferred date, rentals, services or team will be available.
If your requested date is unavailable, we will work with you to identify another available date within the 12-month transfer period.
Changes in pricing, rentals, location or event requirements may result in an updated balance.
4.4 Cancellations
If the client cancels the event or booking, all retainers and payments already made remain non-refundable.
If the cancellation occurs within 14 days of the event, the full remaining balance is still due before the original event date.
5. Rental Period
Our standard rental period is a maximum of 48 hours unless a different period is shown on your invoice or agreement.
Rental periods longer than 48 hours must be approved in advance and are subject to additional fees.
Using an item for only a few hours does not reduce the rental rate. Rental pricing is based on the item being unavailable to other clients for the reserved rental period.
6. Rental Protection Plan
6.1 Cost
A Rental Protection Plan equal to 10% of the pre-tax rental cost will be added to eligible rental orders unless the client declines it before pickup or delivery.
6.2 Coverage
The plan covers the first $100 of eligible accidental damage.
For eligible repair or replacement costs over $100, the plan covers 50% of the remaining amount. The client is responsible for the other 50%.
6.3 Exclusions
The Rental Protection Plan does not cover:
Lost or stolen equipment
Missing rental items or accessories
Vandalism or intentional damage
Weather damage, including rain, wind, heat or snow
Damage caused by improper transportation
Damage caused by unsecured or overloaded equipment
Equipment that has been dropped or overturned
Electrical or motor damage caused by an improper power supply
Damage caused by prohibited adhesives or attachments
Damage to sub-rented items or specialty linens
Damage caused by ignoring PartyAfterParty’s instructions
6.4 Declining the Plan
If the client declines the Rental Protection Plan, the client is fully responsible for all repair and replacement costs resulting from damage, loss or theft during the rental period.
The Rental Protection Plan does not replace the client’s responsibility to handle, transport and use all items safely.
7. Responsibility for Rental Items
The client named on the agreement is responsible for every rental item from the time it is picked up, delivered or installed until it is returned to or collected by PartyAfterParty.
This responsibility applies even when:
Someone else picks up or returns the order
The rental was booked on behalf of another person or organization
Guests, venue staff or other vendors handle the items
PartyAfterParty did not cause the damage directly
The client is responsible for ensuring that all items are kept safe, dry, secure and protected from weather, theft, misuse and unauthorized movement.
8. Damage, Loss and Replacement Charges
8.1 Repairable Damage
If an item is damaged but can be repaired, the client will be invoiced for the cost of parts, materials and labour.
Examples include missing bulbs, damaged wiring, paint damage, broken hardware and damage caused by adhesives.
8.2 Items Damaged Beyond Repair
If an item is lost, stolen or damaged beyond repair, the client will be invoiced for its replacement cost.
Any maximum damage or replacement amount listed on the invoice represents the maximum cost of completely replacing that item. Repairable damage may be billed at a lower amount.
8.3 Missing or Damaged Accessories
Missing, lost or damaged accessories—including weights, cords, remotes, bulbs, hardware and extension cords—will be charged at PartyAfterParty’s replacement cost.
8.4 Flower-Wall Damage
Damaged flower-wall panels are charged at $50 per individual 24-by-17-inch panel.
If more than one panel is damaged, the replacement charge will be calculated according to the number of affected panels.
8.5 Payment for Damage
Invoices for damage, missing items or replacement costs must be paid within 30 days of the event unless another deadline is stated on the invoice.
Unpaid balances may result in collection action and the refusal of future rental services.
9. Prohibited Use and Attachments
The following may not be used on our backdrops, flower walls, marquee letters, numbers or other rental items:
Duct tape or strong adhesive tape
Hot glue
Nails, screws, staples or thumbtacks
Drilling or permanent attachments
Unapproved adhesives
Paint, markers or permanent materials
Signs, balloons, florals and other decorations may only be attached with PartyAfterParty’s permission.
Where approved, 3M Command products or green painter’s tape may be used according to our instructions. These products can still cause damage when applied or removed incorrectly, and the client may be responsible for resulting repairs.
Nothing may be tied or attached directly to marquee bulbs, sockets, plugs or wiring.
PartyAfterParty may provide sign-hanging or decorating services for an additional fee.
10. Self-Pickup and Return Appointments
10.1 Appointment Requirement
All self-pickup and return orders are by appointment at our St. Vital pickup location.
The exact address and instructions will be provided to confirmed clients.
10.2 Scheduled Times
The client is responsible for arriving at the pickup and return times shown on the agreement.
A 15-minute grace period is provided. Because we operate by appointment, someone may not be available outside the confirmed time.
10.3 Appointment Changes
If the client or their representative cannot attend at the scheduled time, PartyAfterParty must be contacted as soon as possible.
We will try to accommodate the request, but changes are subject to availability and are not guaranteed. Last-minute changes may result in additional fees.
10.4 Late Returns
A $50 late fee may be applied when rentals are returned after the agreed time without prior approval.
Additional fees may apply if the delay continues or affects another booking.
10.5 Transportation
The client is responsible for arriving with a clean, dry and appropriately sized vehicle.
Rental items must be transported according to PartyAfterParty’s instructions. Items must be properly secured and may not be forced into an unsuitable vehicle, left exposed to weather or transported in a manner that could cause damage.
PartyAfterParty may refuse to release an item if we believe it cannot be transported safely.
11. Delivery, Installation and Collection
11.1 Access Information
The client must provide accurate information about:
The event address
Parking and loading access
Stairs and elevators
The distance between the loading area and setup location
Setup and teardown times
Venue opening and closing times
Venue restrictions
The appropriate day-of contact
Undisclosed access challenges may result in additional fees or delays.
11.2 Venue Approval
The client is responsible for obtaining permission from the venue for all rentals, balloons, décor, adhesives and installations.
PartyAfterParty is not responsible when a venue refuses an installation or requires changes that were not communicated in advance.
11.3 Setup Location
The setup area must be clean, clear and accessible when our team arrives.
Delays caused by unavailable rooms, unfinished venue preparation, blocked access or other vendors may result in additional labour or waiting fees.
11.4 Moving Installed Items
Once PartyAfterParty completes an installation, the client, guests, venue staff and other vendors must not move, climb on, alter or dismantle it without permission.
The client is responsible for any damage or safety issue caused after an installation has been moved or changed by someone outside the PartyAfterParty team.
11.5 Missed Collection
The client must ensure that PartyAfterParty can access the venue at the agreed collection time.
If the venue is locked, closed or otherwise inaccessible without advance notice, additional collection and transportation charges may apply.
A fee of $75 per day may be charged for equipment that cannot be collected or is kept beyond the agreed rental period.
11.6 Late-Night Teardown
Collections or teardowns scheduled between 11:30 PM and 2:00 AM may be subject to a late-night service surcharge.
12. Outdoor Events and Weather
Outdoor rentals and balloon installations are affected by wind, rain, heat, sunlight, humidity and changing temperatures.
The client must provide a safe, level and secure setup area. An indoor backup location may be required.
PartyAfterParty reserves the right to modify, relocate, postpone or refuse an outdoor installation when weather or site conditions could damage equipment or create a safety risk.
Marquee letters, electrical items and other non-weatherproof rentals must never be exposed to rain, snow, sprinklers or wet ground.
Weather damage is not covered by the Rental Protection Plan.
13. Balloon Installations
Balloon décor is affected by temperature, sunlight, wind, humidity, sharp surfaces and handling. Although air-filled balloons can often last for several days indoors, PartyAfterParty cannot guarantee how long balloons will last after delivery or installation.
Some balloons may pop, deflate, oxidize or change appearance due to environmental conditions outside our control.
The client must notify PartyAfterParty before the event of known latex allergies or venue restrictions concerning latex balloons.
Balloon removal and cleanup are not included unless teardown is specifically listed on the invoice.
14. Substitutions and Design Adjustments
PartyAfterParty may make reasonable substitutions when a specific balloon colour, flower, rental component or decorative material becomes unavailable.
Any substitution will be selected to maintain the overall style, quality and colour palette of the agreed design as closely as possible.
Inspiration photos are used as creative direction only. PartyAfterParty does not guarantee an exact copy of another artist’s work or a photograph created under different venue, lighting or budget conditions.
15. Client-Supplied Items
PartyAfterParty is not responsible for damage to signs, florals, décor or other items supplied by the client or another vendor unless the damage was directly caused by our team’s negligence.
Any client-supplied item that PartyAfterParty is expected to install must be provided by the agreed deadline and must be suitable for safe installation.
Additional labour or materials required to install client-supplied items may result in added fees.
16. Safety and Right to Refuse Service
PartyAfterParty may refuse or discontinue any delivery, installation or service when:
The location is unsafe
Weather conditions create a risk
Venue access is not available
The requested use could damage our equipment
A client, guest or vendor behaves in a threatening or abusive manner
Continuing the work could place our team, the public or the equipment at risk
Where possible, we will work with the client to find a safe alternative.
17. Agreement and Acceptance
By signing the agreement, paying the invoice or accepting the rental items or services, the client confirms that:
The event information provided is accurate
The client has read and accepted these terms
The client has authority to enter into the agreement
The client accepts responsibility for the rental items and outstanding charges
The client understands that retainers and payments are non-refundable
The client agrees to pay applicable damage, replacement, late-return and additional service fees
Questions about this agreement may be sent to PartyAfterPartyRentals@gmail.com before payment or signing.